Medicines

Medikart offers authentic prescription and essential medicines online in Pakistan with required prescription verification. Upload your doctor's prescription directly through our Instant Order service. Website-listed cities receive express delivery in 1 to 5 hours, while all other locations arrive in 2 to 3 working days. Pay via Cash on Delivery or card.

Yes, absolutely. Every prescription and over-the-counter medicine on Medikart is 100% genuine and strictly sourced from authorized pharmaceutical manufacturers or licensed retail pharmacy partners across Pakistan. All medicines comply with the Drug Regulatory Authority of Pakistan (DRAP) standards, featuring verifiable registration numbers (D-Reg), manufacturer batch codes, and authentic tamper-evident packaging.

Yes. For prescription-only drugs, you can use our Instant Order service (medikart.pk/instant-order). Simply upload a clear photo or PDF scan of your doctor's valid prescription slip. A qualified, licensed pharmacist verifies the drug name, dosage, and duration before dispatching your order from the nearest partner pharmacy.

Medikart delivers medicines nationwide across all provinces of Pakistan including Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan, Islamabad Capital Territory, and Azad Kashmir. We provide rapid 2 to 4 hour delivery in major hubs like Lahore, Karachi, Islamabad, and Rawalpindi, and express 24 to 48 hour delivery to Faisalabad, Multan, Peshawar, Quetta, Sahiwal, Gujranwala, Sialkot, Hyderabad, Abbottabad, and over 150+ other cities.

Temperature-sensitive items (2°C to 8°C cold chain pharmaceuticals such as insulin pens, vials, biologics, and pediatric drops) are maintained in calibrated pharmaceutical refrigerators at partner pharmacies and dispatched in insulated ice-pack cooler boxes to preserve absolute molecular efficacy until it reaches your doorstep.

We offer Cash on Delivery (COD) nationwide so you can pay at your doorstep upon receiving your parcel. In addition, we accept secure online debit and credit card payments (Visa and MasterCard) processed via encrypted banking gateways.

Our Monthly Refill program (medikart.pk/refill) is designed for chronic patients managing diabetes, hypertension, asthma, or cardiac care. You can schedule 30-day automated deliveries, receive WhatsApp and SMS reminders before dispatch, and enjoy guaranteed stock reservation so you never run out of maintenance medications.

No. Under strict Pakistani drug laws and DRAP Schedule X regulations, habit-forming narcotics and controlled sedatives cannot be sold or delivered online without strict regulatory controls and physical hospital protocols. We strictly enforce this to ensure patient safety and legal compliance.

Under DRAP health safety guidelines, delivered medications cannot be returned for resale. However, if any product arrives damaged, unsealed, expired, or incorrectly dispatched, notify our support team within 24 hours with photographic evidence for an immediate free replacement or a full refund within 2 to 5 business days.

You can consult our pharmacy support team anytime via WhatsApp at +92 324 4489159 or via our Contact Us page. Our licensed pharmacists are available Monday through Saturday (9:00 AM to 10:00 PM PKT) to assist you with dosage timing, food interactions, and safe storage instructions.

All medicine prices on Medikart strictly adhere to Maximum Retail Prices (MRP) officially notified by the Drug Regulatory Authority of Pakistan (DRAP) and the Government of Pakistan. We do not overcharge, and we frequently offer competitive bundle savings and seasonal health discounts.